Leave your wallet at home. With a mobile wallet, you can use your First Class Community Credit Union VISA® Debit Card to make purchases quickly, conveniently and securely using your smartphone or smartwatch.
Add your First Class debit card to Apple Pay®, Google Pay™ or Samsung Pay and use your device to pay at participating merchants wherever you see the contactless payment symbol.
Why use a mobile wallet?
- Convenient: Your debit card is right on your phone or smartwatch—no need to dig through your wallet.
- Fast: Pay with just a tap of your device.
- Secure: Your actual card number isn’t shared with the merchant when you make a mobile wallet purchase.
- Easy: Once your card is added, you can use your device anywhere mobile payments are accepted.
How to Get Started
1. Choose your mobile wallet. Use the wallet that’s compatible with your device: Apple Pay, Google Pay or Samsung Pay.
2. Add your First Class debit card. Open your mobile wallet app and follow the instructions to add your First Class VISA Debit Card.
3. Verify your card. You may be asked to complete an additional verification step before your card can be added.
4. Start shopping! When you’re ready to pay, look for the contactless payment symbol. Hold your phone or smartwatch near the payment terminal and follow the authentication instructions on your device. Once you receive confirmation, your purchase is complete.
Mobile Wallet FAQs
Where Can I Use My Mobile Wallet?
You can use your First Class debit card through a mobile wallet at participating merchants that accept contactless payments. Look for the Apple Pay, Google Pay, Samsung Pay or contactless payment symbol at checkout.
Is using a mobile wallet safe?
Yes. Mobile wallets use security features designed to help protect your payment information. When you make a purchase, your actual debit card number isn’t provided to the merchant.
Does First Class charge a fee to use a mobile wallet?
First Class Community Credit Union does not charge a fee to add or use your debit card with a mobile wallet. However, your mobile carrier’s data rates or other fees may apply.
Which mobile wallets can I use with my First Class debit card?
First Class debit cards can be added to Apple Pay, Google Pay and Samsung Pay on compatible devices.
Do I need to have my physical debit card with me?
No. Once your card has been successfully added to your mobile wallet, you can use your compatible phone or smartwatch to make eligible purchases.
How do I know if a store accepts mobile payments?
Look for the contactless payment symbol or the Apple Pay, Google Pay or Samsung Pay logo near the checkout terminal.
What if my phone is lost or stolen?
Contact your mobile device provider and First Class Community Credit Union as soon as possible. You can also use the security features provided by your device to lock or disable your device and manage your mobile wallet remotely.
Can I use my mobile wallet for online purchases?
Mobile wallet availability for online or in-app purchases depends on the merchant and your device. If the merchant offers your mobile wallet as a payment option, simply follow the instructions at checkout.
Can I add more than one card to my mobile wallet?
Yes. Your mobile wallet may allow you to add multiple eligible payment cards. You can select which card you’d like to use when making a purchase.
Will my mobile wallet work if I don’t have cell service?
Mobile wallet functionality can vary by device, wallet and transaction. Some contactless transactions may work without an active cellular connection, but your device must have the necessary wallet and security settings enabled.
What happens if I get a new debit card?
If your First Class debit card is replaced or your card information changes, you may need to update or add the new card to your mobile wallet. Follow the instructions in your wallet app or contact us if you need assistance.
Can I still use my physical debit card?
Absolutely! Adding your card to a mobile wallet does not deactivate your physical First Class debit card. You can continue using your physical card wherever VISA debit cards are accepted.
Need Help?
Having trouble adding your First Class debit card to your mobile wallet? We’re here to help. Give us a call at 515-224-4300 or stop by one of our branches.