The Credit Union Difference

WHAT IS A CREDIT UNION?

A credit union is a cooperative, not-for-profit financial institution organized to promote thrift and provide credit to members. It is member-owned and controlled through a board of directors elected by the membership. The board serves on a volunteer basis and is responsible for hiring a management team to lead the credit union. The board also works closely with the CEO to establish and revise policy, set dividend and loan rates, and direct certain operations.

The Result:

Members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution which exists to benefit them.

Credit unions are member-owned and are not driven by the goal of generating profits for stockholders. Each member owns one “share” of the organization and is therefore entitled to vote on important issues, such as the election of member representatives to serve on the board of directors.


Our loan department will be closed on Saturday August 24th in order for our loan officers to participate in the Des Moines Walk to End Alzheimer's. Our Go First Class team will be walking and have a booth at the event. Register to come out and walk with us or donate (https://act.alz.org/site/TR/Walk2019/IA-Iowa?team_id=577074&pg=team&fr_id=12185) if you wish to support your credit union employees. The MSR's and a New Account Rep will be available to assist you with any transactions and new accounts during our normal business hours of 9am to Noon in the lobby and 8:30am to Noon in drive-up. If life happens and you need to get a First Class loan started over the weekend our 24/7 call center is available to assist you or apply via our website (click on the "Apply for a loan" box under this notification). Thank you for your understanding and support.